9. The customer service team is infamously hard to manage

9. The customer service team is infamously hard to manage

According to more than 900 reports from inside the Individual Situations, Matches has received into issue with its members in the past getting spamming them with letters off their web page and from the spouse companies. Oftentimes, the quantity from characters is far more than players bargained for when they registered.

When you find yourself Match’s technical support are world class, it appears their customer support team provides performed less admirably. Read through brand new grievances on Bbb site and also you look for one-story shortly after a unique from a disappointed user applying for their membership repaired or making an application for a reimbursement being treated badly because of the a support rep.

«Rude customer care! I tried to purchase a gift membership. The customer service affiliate copied one another emails off completely wrong and you will I was not able to send which «gift» on-time. Of trying to contact support service through email, they went un-replied. The first occasion We known as support service member, it copied along the proper information and said I would personally soon score a confirmation.

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